Senior IT Technician
Salary:  £Neg
Ref:  BR11285
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Key Tasks:-
-  To provide first line support for PC Hardware and Software queries and log all queries through the Group Helpdesk System.
-  Day-to-day Server administration.
-  To set up and install any new equipment to the Group, where any new PC equipment following a standard set up already defined.
-  Perform any Software/Hardware installations and computer moves where required including logging of faulty equipment with third parties.
-  Check daily backup jobs.
-  To perform file recoveries on request.
-  To update and maintain Group's IT Hardware/Software register.
-  To perform one-to-one training and classroom training on Group software applications where required.
-  To identify areas of improvement within the system and its use (including trialling new products).

Technical Knowledge/Experience Required:-
-  Setting up, installing, upgrading and repairing PC equipment.
-  MS Office 2003 (including PowerPoint 2003 and Project 2003).
-  MS Server 2003.
-  Network Hardware Knowledge ie Routers, firewalls, switches, 100 BaseT, Fibre Optics etc.
-  TCP/IP set up.
-  Helpdesk exposure.
-  MS Exchange 2003 administration.
-  *Veritas Backup Exec.
-  *MS SQL Server 2000 administration.
-  *Cisco administration.
-  *Citrix Metaframe administration.
-  *Carrying out classroom IT training sessions.
-  *AutoCAD.

Business Analyst
Salary:  £Neg
Ref:  BR11286
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Technical/job role requirements:-

This position has a cross-divisional and inter-departmental scope and responsibility, ensuring common system (where applicable), procedures and processes across our Clients Divisions, enabling the Divisions to drive business benefits from Systems.  This is an ideal position for someone who can work on their own initiative within guidelines, adopts a pro-active approach to change and is well organised.

Core requirements:-
-  Working with the business at all levels, to evaluate and improve business processes.
-  Policing of procedural consistency.
-  Knowledge of systems/software.
-  Ability to provide user support for main business systems software.
-  Able to work in a structured manner.
-  Excellent MS Office skills.

Essentials:-
-  ERP system knowledge.
-  ERP implementation involvement (not necessarily managing a project).
-  User support skills eg training, helping to express/diagnosis problems, writing change/report specifications.
-  Structured.
-  Project management/co-ordination.
-  MS Office.
-  SQL.

Desirable:-
-  Microsoft Reporting Services.

Must be flexible about travelling, may be away from home frequently at other UK offices, based in Aberdeen.

 

Network Engineer
Salary:  £Neg
Ref:  BR11427
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Provide a full range of network services including switching, routing, firewalling etc.  Relevant cisco experience is required with IP Telephony highly desirable.

Network Sales Engineer
Salary : £30,000 - £40,000
Ref : BR11426
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Overall Purpose:-

To Provide a combined Network Engineering and Sales role.  The Sales element will require direct liaising with existing and new customers, to identify and pursue sales opportunities.  The duties will include the preparation and submission of bids/quotes, order review and the initiation of consequential jobs.  Maintenance of significant Customer Relationship Management information within the CRM system.

The Networking Engineering component will require the design, installation, test, documentation and transition to Network Operations.
 

Minimum Qualifications/Experience Required:-

Post holders should have a minimum of two years experience in a Sales Engineering role.  Have strong product knowledge for the major networking manufactures (such as Cisco, Microsoft, Checkpoint, etc).  Good networking design and installation skills in a relevant area such as in the design and delivery of Cisco IPT solutions would be highly advantageous.

 

Support Team Leader
Location:  Aberdeen
Salary:  £Neg
Ref:  BR11240
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Based in the Aberdeen office and reporting to the Service Delivery Manger, the role is both technical and customer facing.  As part of a Global Support team you will be responsible for both desktop and server support in Aberdeen and auxiliary offices. 

Responsibilities Include:-

-  Management of 1st and 2nd Line Support team, agreeing and prioritising workload, ensuring that procedures are adhered to and that adequate training is given to ensure agreed level of support is maintained.
-  Service Availability, ensure IT Systems and Services are available and adhere to group standards and that these systems are supported and maintained.
-  Project Management, manage projects to the time, cost and quality expectations of senior management.
-  System Documentation, to produce precise documentation on systems and processes.
-  Supplier Management, to build positive relationships with suppliers whilst monitoring costs and service levels.
-  Disaster Recovery, Manage, review and plan the IT tests for the Aberdeen Location.

Successful candidate will have a minimum of 4 years experience in providing first, second and third line PC/Server support, proven customer service and leadership skills and be an excellent team player.

Security/Network Analyst
Location:  Aberdeen
Salary:  £Neg
Ref:  BR11275
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Responsibilities include:

-  Develop and implement Security management procedures, policies, standards and user work instructions.
-  Develop and implement network intrusion detection systems.
-  Maintain system configurations and hardware standards.
-  Perform security reviews and audits to highlight network security issues and implement corrective actions.
-  Evaluate new emerging security products and technologies.
-  Create education programs for staff.
-  Work proactively to promote improvements in safety, efficiency and cost reduction.
-  Participate in IT on-call rota and Offshore visits as required.

Critical Skills:

-  Knowledge of Microsoft NT, SMS, WINS, DHCP, DNS
-  Detailed knowledge of network based attacks and their mitigation.
-  Knowledge of network related protocols (e.g., TCP/IP, IPSEC, routing protocols, 802.1x)
-  Extensive knowledge of common Windows vulnerabilities and remediations (e.g., service packs, patches).
-  Extensive knowledge of the Windows NT/XP/2000/2003 platforms including detailed understanding of Operating System internals.
-  Knowledge of the Window specific protocols (e.g., Netbios, DCOM, RPC, WINS)
-  Knowledge of security management including group policy objects.
-  Experience with common Windows infrastructure components (e.g., Active Directory, Exchange, Outlook, IIS)

Network Analyst
Location:  Aberdeen
Salary:  £Neg
Ref:  BR11228
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Must have a minimum of 3 years experience at server support level, with excellent problem solving skills.  Will be the focal point for all technical issues, so must have confidence and initiative to deal with new challenges in continually evolving environment.

Candidate must have previous experience of desktop and server support, preferably in a multi-site environment.

Applications Analyst
Salary : £attractive
Ref : BR 10692
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

The Applications Analyst is responsible for the successful support and development of IM solutions in the context of large-scale systems or standalone tactical applications.   They are the primary contact within the IMS Technical group for the IMS Engagement group and the IMS Operations group.

Duties and responsibilities specific to role include:

-  Technical problem solving
-  Undertake authorised technical research and development
-  Provide escalated technical support in relevant IMS discipline
-  Undertake routine administration of allocated IMS services
-  Define detailed technical specifications for identified requirements
-  Development and implementation of technical solutions

IMS Generic Responsibilities include:

-  Undertake allocated duties in compliance with Group IMS Work
-  Instructions and Methods of Work
-  For significant repetitive tasks prepare clear, logical Work
-  Instructions to be adopted as Best Practice by the IMS Group
-  Identify opportunities for improvements to Information Management Services
-  Ensure all requests received are logged and owned by a member of the IMS Group

The successful candidate will have:

-  A minimum of two years experience of Maximo application configuration and development.
-  Experience in supporting and developing Maximo in a Microsoft SQL environment

 

Senior IT Systems Specialist
Location:  Aberdeen
Salary:  £Neg
Ref:  BR11271
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Job Description:

-  Administration and maintenance of existing infrastructure and servers in all UK locations, including backups and monitoring of performance.
-  Specification and installation of new servers and comms equipment as required.
-  Support and troubleshoot LAN/WAN connections in the UK.
-  Helpdesk support for UK including software and hardware.  Lead support team to ensure that service levels are met.
-  Co-ordinate IT requirements for new acquisitions, site moves.
-  Assist in identifying and implementing solutions to meet business and compliance requirements.  Take proactive approach to continuous improvement.
-  Maintain awareness of current developments in relevant technologies, and how they may be applied to improve current services.
-  Work according to corporate procedures, QHSE, and legal/compliance requirements.
-  Maintenance and update of operations documents and procedures.

Skills/Qualifications/Knowledge:

Essential:
Windows Server 2000/2003 (preferably gained in Dell environment)
Exchange Server 2000/2003
Active Directory/group policy
Windows XP/2003, MS Office XP/2003

Desirable:
Knowledge and experience of LAN/WAN Firewall technology
VB scripting
Veritas Backup Exec/Replicator

Preferred Qualifications:
Computer Related Degree, MCSE, CISCO, ITIL

Senior Systems Engineer
Location:  Aberdeen
Salary:   £neg
Ref:  BR11037
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

(Senior) Systems Engineer required to provide support for a wide range of Geoscience and Petroleum Engineering software applications with major service company.

Duties include:

- To work in a multi-vendor petro-technical service delivery environment, providing application support for a range of GeoScience and petroleum engineering software applications.
- To respond to GeoScience and petroleum engineering application problems within contractual service levels; to advise the user community on appropriate usage of applications.
- To effectively liaise with software vendors in developing strong vendor relations.
- To perform regular upgrades to the existing applications portfolio and installation of new GeoScience and petroleum engineering applications to maintain the application portfolio with the latest commercial releases of software and industry best practice.
- To provide operational license management for the applications portfolio.
- GeoScience applications portfolio project work.
- To provide UNIX shell scripting and basic UNIX, PC and NT (ThinClient) support.

Candidates must possess:

- Flexibility and willingness to work at sites throughout the UK
- Knowledge and experience in the support and use of two or more mainstream - Petrotechnical applications.
- Good UNIX skills with experience of shell scripting/programming and systems administration.
- Good understanding of the oil industry's exploration and production lifecycle, coupled to an appreciation of the effect this has on professional explorationists.

Experience of the following would be desirable:

- Knowledge in supporting: OpenWorks, Geoprobe, VIP, Geolog, RMS, Earthvision.
- Knowledge of Windows NT in both standalone, networked and Citrix Metaframe environment (ThinClient)
- Knowledge of operational software licensing utilising FlexLM and SamSuite products.
- Knowledge in the support of load balancing software: SGE, LSF.
- An Earth Science or related degree preferred, but industry experience will be considered as an alternative.

Network Engineer
Salary:  £25-30k
Ref:  BR 11003
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Duties and Responsibilities
-  Configuration, management and troubleshooting of company routers and switches.
-  Configuration, management and troubleshooting of company PBX's including remote support.
-  Configuration, management and troubleshooting of company VoIP network.
-  LAN architecture and design planning.
-  Management of company firewalls.
-  Ensure documentation is kept up to date.
-  Mobile Phone Administration.
-  Participate in IT on-call rota.
-  Offshore visits as required.
-  Participate to overall IT department provision of service.

Critical Skills
-  Excellent understanding of IP routing and switching with Cisco technology.
-  Good LAN/WAN technology experience.
-  Proficient in the configuration and management of Cisco's VoIP Solutions.
-  Clear understanding of Firewall technologies.
-  Previous experience in BPX Administration.
-  Good interpersonal skills.

Applications Support                                                                   ** On Hold **
Salary:  £10-£12 ph
Duration:  6 month contract
Ref:  BRT19103
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Job Purpose:

To manage and resolve Oracle Application Faults and System Services requests logged with the Applications Service Desk in support of sites globally.

Key Activities:

-  Monitor the Service Desk for new faults and service requests during office hours.
-  Resolve Service Desk faults and service requests.
-  Monitor overnight processes and resolve any problems.
-  Create and maintain solutions and procedures for new and existing processes.
-  Take part in an on-call service.
-  Establish technical expertise in their primary area of responsibility (Applications / HR / Reporting /MP5).
-  Train and assist their peers with new technologies, applications and processed.
-  Provide training and assistance to super users and end users as required.
-  Assist with the development of functional specification of system enhancements and bugfixes for implementation by the Technical Team.
-  Assist with user acceptance testing of bugfixes and system enhancements.
-  Liaise regularly with all parties involved in use, operation and technical support of the systems.
-  Assist with system support at locations as required.

NMS Administrator
Salary : £neg
Ref : BR 0105

6 month contract to monitor and administer networks.  Aprisa experience essential.  Maxview experience advantageous.

 

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DEVELOPMENT

Integration & Support Manager
Location:  Aberdeen
Salary:  £Neg
Ref:  BR11342
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Responsibilities will include:

      -  Demonstrate commitment to IMS and the processes of continuous improvement.
-  Provide a Technical Authority for all ‘legacy’ Control Systems.
-  Manage the maintenance lifecycle of all Control Systems.
-  Provide a 24/7 Software Support Service for all applicable projects.
-  Provide additional software support to Projects, Products and Manufacturing as required.
-  Maintain resource levels in order to provide expected levels of service.
-  Ensure all software processes conform to latest BS and are followed.
-  Ensure all software produced is in accordance with IMS procedures.
-  Provision of first point engineering support to personnel in the field.
-  Ensure all support given is in accordance with best Engineering Practice.
-  Management of reference systems and associated spares.
-  Maintain an even distribution of team workload.
-  To ensure that regular face to face meetings are held with internal client representatives.
-  To encourage the development of a proactive culture of service to customers by all team members.
-  Co-ordination of technical investigations and reports.
-  To manage Software Service Support Helpdesk and ensure all queries are addressed in a timely manner.
-  Commercial management of all Team workscopes.
-  Monitor the Performance Feedback System for the Software Support Helpdesk.
-  Weekly Team Meeting to ensure members work together as a team to define, request and expedite support from other groups as required.

Knowledge and Experience: 
Degree/HNC qualified in a Software/Engineering discipline.  5 years Software Engineering experience, preferably in the subsea industry, preferably in the electro/hydraulic controls field equipment and systems.  Minimum of 3 years experience of the Oilfield Service industry, preferably with experience in the supervision of other technical staff.

Development Team Leader
Salary:  £30 - 35k
Ref:  BR11105
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

To manage a team of developers whilst also being hands on with development of applications.  Previous experience of leading a team is required, along with development in the .net arena.

Applications Developer
Salary:  £Neg
Ref:  BR1409
Consultant:  Bruce Russell (01224 259402) brucerussell@aaa.uk.com

Main duties and responsibilities are to work within the Information Management Team providing solutions and developing applications to meet the demands of Document Management within the Oil & Gas and Utilities industries.  This post is looking for someone with experience in Document Management toolsets, such as Documentum or SharePoint.

Technical/Business Skills:

Essential:
-  Knowledge of Document Management solutions such as Documentum or SharePoint
-  Development skills such as WDK, DFC, Java, VB, XML or RightSite
-  Experience of analysis and development
-  Knowledge of testing and configuration management processes
-  Knowledge of development lifecycles Sharepoint 2003, Meridio and Power balance with Documentum a priority

Desirable
-  Web development experience in JSP or ASP
-  Experience of Web Services
-  Experience of UML
-  Experience in Oracle, NT or Unix
-  Experience in Engineering Drawing Management
-  Consultancy skills
-  Experience in Web Server technologies such as Apache Tomcat, IBM Web Sphere, Sun iPlanet, etc.

This Section is currently being updated.  Please contact our IT Division for more information.

IT RELATED

Supply Chain Systems Specialist
Salary:  £Neg
Location:  Aberdeen 
Ref:  LI11140
Consultant:  Lauren Irving (01224 259403) laurenirving@aaa.uk.com

Operator requires Supply Chain Systems Specialist to be the focal point for SAPMM support in the UK.  Role involves training.

A strong knowledge of the SAPMM module at a technical level, including reporting functionality is required, as is a good understanding of the Supply Chain process.

SAP Instructor
Salary:  £Neg
Location:  Aberdeen/overseas
Ref:  LI11134
Consultant:  Lauren Irving (01224 259403) laurenirving@aaa.uk.com

SAP Instructor required for Oil & Gas Service Company.  Predominantly based in Aberdeen, may involve occasional offshore travel.

Candidates should have a good understanding of SAP with training experience.

INTERNATIONAL OPPORTUNITIES

This Section is currently being updated.  Please contact our IT Division for more information.

 

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